Politique de confidentialité

Last updated: November 25, 2025

Vesper Gold Vault operates this store and website, including all information, content, features, tools, products, and related services, in order to provide you, as a customer, with a personalized shopping experience (hereinafter the “Services”). Vesper Gold Vault is a store powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or any other transaction, or communicate with us in any other way. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand the terms regarding the collection, use, and disclosure of your information as described herein.

Personal information we collect or process

When we use the term “personal information,” we mean information that identifies you or that can reasonably be linked to you or another individual. Personal information does not include information that has been anonymized or de-identified so that it can no longer identify you or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from such personal information, depending on how you interact with the Services, your place of residence, and to the extent permitted or required by applicable law:

            Contact information, including your name, address, billing address, shipping address, phone number, and email address.

            Financial information, including credit card, debit card, and bank account numbers, payment card information, bank account information, transaction details, payment method, payment confirmation, and other payment details.

            Account information, including your username, password, security questions, preferences, and settings.

            Transaction information, including items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.

            Your communications with us, including information you include in your communications with us, for example when you submit a customer service inquiry.

            Device information, including information about your device, browser or network connection, your IP address, and other unique identifiers.

            Usage information, including information about your interaction with the Services, such as how and when you access or interact with the Services.

Sources of personal information

We may collect personal information from the following sources:

            Directly from you, including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information;

            Automatically through the Services, including from your device when you use our products or services or access our websites, and through the use of cookies and similar technologies;

            From our service providers, including when we engage them to implement certain technologies and when they collect or process your personal information on our behalf;

            From our partners or other third parties.

How we use your personal information

Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:

            To provide, customize, and improve the Services. We use your personal information to provide the Services, including to perform our contract with you, process your payments, fulfill your orders, remember your preferences and items of interest, send you account-related notifications, process purchases, returns, exchanges, or other transactions, create, maintain, and otherwise manage your account, arrange shipping, facilitate any returns and exchanges, allow you to post reviews, and create a personalized shopping experience, for example by recommending products related to your purchases. This may include using your personal information to tailor and improve the Services in a more relevant way.

            Marketing and advertising. We use your personal information for marketing and promotional purposes, for example to send you marketing, advertising, and promotional communications by email, SMS, or postal mail, and to show you online advertisements for products or services on the Services or on other websites, including based on items you have previously purchased or added to your cart, as well as your other activities on the Services.

            Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding fraudulent, illegal, dangerous, or malicious activity, protect public safety, and secure our services. If you choose to use the Services and create an account, you are responsible for keeping your account credentials confidential. We strongly recommend that you do not share your username, password, or any other access credentials with anyone.

            To communicate with you. We use your personal information to provide customer service, respond to your inquiries, offer you efficient services, and maintain our business relationship with you.

            Legal reasons. We use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, litigation (potential or ongoing), or other adversarial proceedings, and to enforce our terms or policies or investigate possible violations thereof.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate reasons in accordance with this Privacy Policy. These circumstances may include:

            With Shopify, service providers, and other third parties that provide services on our behalf (e.g., IT management, payment processing, data analytics, customer service, cloud storage, fulfillment, and shipping).

            With business and marketing partners in order to provide you with marketing services and serve you advertisements. For example, we use Shopify to power personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on your place of residence, you may have the right to ask us not to share information about you for the purpose of showing you targeted ads and marketing content based on your online activity across different merchants and websites. You can exercise your rights to opt out of such uses ((( here ))).

            When you instruct us, request us, or otherwise consent to the disclosure of certain information to third parties, for example to ship products to you or through your use of social media widgets or login integrations.

            With our affiliates or more generally within our corporate group.

            In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including in response to subpoenas, search warrants, or similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit to the Services will be transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than the one where you reside, in order to provide and improve the Services. Additionally, to protect, develop, and improve our business, we use certain enhanced Shopify features that incorporate data and information from your interactions with our store, as well as with other merchants and with Shopify. To provide these enhanced features, Shopify may use personal information collected from your interactions with our store, with other merchants, and with Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about Shopify’s use of your personal information and your rights, you can review Shopify’s Consumer Privacy Policy. Depending on your place of residence, you can exercise certain rights regarding your personal information here: Shopify Privacy Portal Link.

Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, we recommend reviewing their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on those sites. Information you provide in public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators except as explicitly stated on the Services.

Children’s data

The Services are not intended for use by children, and we do not knowingly collect any personal information about children who have not reached the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request deletion. As of the effective date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) personal information of individuals under 16 years of age.

Security and retention of your information

Please note that no security measure is perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on various factors, such as whether we need the information to manage your account, provide the Services, comply with legal obligations, resolve disputes, or enforce any other applicable contract or policy.

Your rights and choices

Depending on where you live, you may have some or all of the following rights regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in certain cases, we may decline your request as permitted by law.

            Right of access/right to know. You may have the right to request access to the personal information we hold about you.

            Right to deletion. You may have the right to request that we delete the personal information we hold about you.

            Right to correction. You may have the right to request that we correct inaccurate personal information we hold about you.

            Right to portability. You may have the right to receive a copy of the personal information we hold about you and to request that it be transferred to a third party, in certain circumstances and with certain exceptions.

            Right to opt out of sale or sharing for targeted advertising. Depending on where you live, you may have the right to opt out of the “sale” or “sharing” of your personal information or the processing of your personal information for purposes considered “targeted advertising,” as defined by applicable privacy laws. You can exercise your opt-out rights ((( here ))). Please note that if you access our website with the Global Privacy Control opt-out preference signal enabled, depending on where you live, we will automatically treat this as an opt-out request for the device and browser you are using to access the website. If we are able to associate the device sending the signal with a Shopify account, we will also apply the opt-out to the account. For more information about Global Privacy Control, visit https://globalprivacycontrol.org/. Except for Global Privacy Control, we do not recognize other Do-Not-Track signals that may be sent from your web browser or device.

            Management of communication preferences. We may send you promotional emails. You can opt out of receiving them at any time by using the unsubscribe option included in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or orders you have placed.

If you reside in the United Kingdom or the European Economic Area, and subject to local law exceptions and limitations, you may exercise the following additional rights:

            Objection to processing and restriction of processing: You may have the right to ask us to stop or restrict processing of your personal information for certain purposes.

            Withdrawal of consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent. Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.

You can exercise these rights in the places provided for that purpose on the Services or by contacting us using the details below. To learn more about Shopify’s use of your personal information and the rights you may have, including rights regarding data processed by Shopify, please visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your requests, to the extent provided or permitted by applicable law. In accordance with applicable law, you may designate an authorized agent to make a request on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof of your authorization for them to act on your behalf, and we may also ask you to verify your identity directly with us. We will respond to your request within the time periods required by applicable law.

Complaints

If you wish to file a complaint about our processing of your personal information, please contact us using the contact details below. Depending on where you live, you may have the right to challenge our decision by contacting us using the contact details below or by lodging a complaint with the competent data protection authority in your region. For the EEA, you can find a list of data protection supervisory authorities ((( here ))).

International transfers

Please note that we may transfer, store, and process your personal information outside the country in which you reside.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses, or any equivalent clauses issued by the relevant competent authority of the United Kingdom, as applicable, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please email us at Contact@VesperGoldVault.com or contact us at 13905 Crois. des saules, Mirabel, QC, J7N 3G2, CA. For the purposes of applicable data protection legislation, we are the data controller of your personal information

Specific content for USA & Canada Customers

Last Updated: November 25, 2025

B.C.D. Boutique-Commercial-Digital Inc ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.VesperGoldVault.com, make a purchase, or otherwise interact with us.

 We operate in the United States and Canada. This policy complies with applicable U.S. federal and state laws (including but not limited to the California Consumer Privacy Act as amended by the CPRA, Colorado Privacy Act, Virginia CDPA, Connecticut Data Privacy Act, and others) as well as Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and substantially similar provincial laws.

 

1. Information We Collect

 We may collect the following categories of personal information:

 a) Identifiers: name, mailing address, email address, phone number, IP address, account username/password

b) Commercial information: purchase history, products viewed, shopping cart contents, payment information (processed via secure third-party processors – we do not store full credit card numbers)

c) Internet/network activity: browsing history, search history, interactions with our website, device information, cookies, pixels, and other tracking technologies

d) Geolocation data: general location derived from IP address or precise location if you enable it

e) Financial information: billing address, partial payment card details (last 4 digits, expiration)

f) Inferences drawn from the above to create a profile about your preferences

 

2. How We Collect Information

 - Directly from you (account creation, checkout, contact forms, customer service)

- Automatically through cookies, web beacons, pixels, and similar technologies

- From third-party analytics providers (Google Analytics, Meta Pixel, etc.)

- From advertising partners and social media platforms

- From payment processors and shipping carriers

 

3. How We Use Your Information

 We use your personal information for the following purposes:

- Process and fulfill your orders

- Communicate with you (order confirmations, shipping updates, customer support)

- Send marketing and promotional emails (you can opt out at any time)

- Improve our website, products, and services

- Detect and prevent fraud, abuse, and security risks

- Comply with legal obligations

- Enforce our Terms of Service

 

4. Sharing of Personal Information

 We do not sell your personal information in the traditional sense. However, certain state laws (CCPA/CPRA) and Canadian law consider some data sharing for advertising purposes as a “sale” or “sharing.” In the past 12 months, we have shared the following categories with third parties for targeted advertising and analytics:

- Identifiers, internet activity, commercial information, and inferences

 We share personal information with:

- Payment processors (Stripe, PayPal, etc.)

- Shipping carriers (USPS, FedEx, UPS, Canada Post)

- Cloud hosting and IT service providers

- Marketing and analytics providers (Google, Meta, Klaviyo, etc.)

- Fraud prevention services

- Legal authorities when required by law or to protect our rights

 
5. Your Privacy Rights (U.S. and Canadian Residents)

 Depending on your state/province of residence, you may have the following rights:

- Right to Know / Access: request what personal information we have collected about you (twice per 12-month period)

- Right to Delete: request deletion of your personal information (subject to exceptions)

- Right to Correct: request correction of inaccurate personal information

- Right to Opt-Out of Sale or Sharing of personal information (for targeted advertising)

- Right to Limit Use of Sensitive Personal Information (we do not collect sensitive data such as race, religion, health, etc.)

- Right to Non-Discrimination for exercising your privacy rights

Canadian residents also have the right to withdraw consent and to complain to the Office of the Privacy Commissioner of Canada.

 

To exercise your rights:

- Submit a request at contact@vesperGoldVault.com or through our online form at https://vespergoldvault.com/pages/contact

- We will verify your identity (usually via email + order number) before processing

 We will respond within the timeframe required by law (typically 45 days, extendable once).

 

6. Opt-Out of Marketing & Cookies

 - Unsubscribe from marketing emails: click “unsubscribe” in any email

- Opt-out of targeted advertising: visit our Cookie Settings or use the following links:

  - Google: https://adssettings.google.com

  - Meta: https://www.facebook.com/ads/preferences

  - Global opt-out: https://optout.aboutads.info

or https://youradchoices.ca

 

7. Security

We use industry-standard encryption (SSL/TLS), secure payment processors (PCI-DSS compliant), and regular security assessments. However, no method of transmission over the Internet is 100% secure.

 

8. Children’s Privacy

Our website is not intended for children under 13 (U.S.) or 14/18 depending on province (Canada). We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it.

 

9. International Data Transfers

Your information may be transferred to — and maintained on — servers located in the United States. By using our site, you consent to this transfer.

10. Changes to This Policy

 We may update this Privacy Policy at any time. The new version will be posted on this page with an updated “Last Updated” date. Continued use of our site after changes constitutes acceptance.

 

11. Contact Us

B.C.D. Boutique-Commercial-Digital Inc
13905 Crois. des saules, Mirabel QC J7N3G2, Canada
Email: contact@vespergoldvault.com

 

For California residents: you may also contact the California Attorney General. 

For Canadian residents: you may contact the Office of the Privacy Commissioner of Canada.